FT1000
Halo is delighted to be named by the Financial Times as one of the fastest growing companies in Europe #FT1000
The FT1000 lists the European companies that achieved the highest compound annual growth rate in revenue between 2017 and 2020.
Paul Hamilton, Managing Director at Halo Service Solutions, said “We are thrilled to be recognised by the Financial Times as one of the fastest growing organisations in Europe. Being included in the FT1000 list for the first time is a testament to our incredible team, who despite going through difficult times over the last few years due to the pandemic, have been more dedicated than ever – A big congratulations to the whole team at Halo.”
HaloCRM
HaloCRM offers software for IT Service Management (ITSM) and Enterprise Service Management (ESM). Suitable for organisations of all sizes and from any industry, HaloCRM is aligned to your specific needs.
HaloCRM not only empowers your IT teams to deliver rapid and efficient ITIL-aligned service, but also your HR and facilities teams. HaloCRM helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloCRM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloCRM facilitates integration with various third-party applications such as Microsoft Office 365, Azure DevOps, Microsoft Teams, Okta, Splunk, Facebook, and more. Other features of HaloCRM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
Sister Organisations
Halo also offers software for Service providers in the form of HaloPSA, as well as service desk software in the form of Halo Service Desk.
Have a question about HaloCRM? Feel free to Contact us.
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