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HaloCRM

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      • Retail and E-Commerce

        Create dazzling service experiences for your shoppers with AI ChatBots and more.

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        Reduce overheads and increase patient happiness in the only all-inclusive customer service tool.

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        Create a modern and intuitive customer journey for your constituents and public.

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Customer service software that scales

HaloCRM is the only all-inclusive customer service software, designed for unlimited flexibility and scalability.

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Customer service software for customer service experts


HaloCRM is the only all-inclusive customer engagement tool on the market. Unparalleled in scalability and affordability for growing customer service teams, HaloCRM is feature-rich, impossible to outgrow, and is supported by a team of experts that are genuinely invested in your success.

Scalable and affordable, HaloCRM’s all-inclusive pricing model has no hidden fees and gives you full flexibility to mould the system to just how you like it.

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HaloCRM operations are entirely in-house, so all your interactions with us will be with a friendly Halo expert, looking to build a genuine partnership with your team.

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See your customers become long-term brand ambassadors with omnichannel customer service software. All the features your team needs to succeed, all included!

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Features designed with customer-focused teams in mind.

Discover our most popular features, loved by agents and customers alike, and why Halo is so easy to deploy, learn and grow.


Discover our Features

FEATURES

Features that grow with you


HaloCRM is the only all-inclusive toolset on the market. See your customers become long-term brand ambassadors with omnichannel customer service software. All the features your team needs to succeed, all included, such as AI chatbots, automated ticket routing, multi-language functions and useful tools like canned text to keep the personal touch, even at scale.

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SCALABILITY

Scale with confidence and no hidden fees


HaloCRM has been designed to let you grow with the system. We understand that requirements change and develop as the demands of your customers grow. This is why HaloCRM offers all modules as standard, so those who wish to take a phased approach to utilising new features and functions, won’t be charged extra at a later date.

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INTEGRATED

Integrate HaloCRM with your favourite apps


Extend HaloCRM with apps like Slack, Teams and Azure at no extra charge. HaloCRM’s well-documented APIs are yours to use to customise your system and ensure your entire suite of applications are blended into the perfect customer service software.

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Try HaloCRM free for 30 days.

Immediate access. No credit card required.

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Enterprise Security, Infrastructure and Compliance


Safeguarding your data and security is our top priority. Above all your choice of ecustomer service software should be secure, robust, and able to scale with the demand you place upon it. That’s why we’ve ensured HaloCRM is accredited by regulatory frameworks such as ISO 27001, and we use industry-leading cloud hosting from AWS that ensures the system can scale as you require.


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INTUITIVE

Adapt to change fast with intuitive configuration


Change happens fast, and you need a system that can keep up with the pace. HaloCRM configuration is low to no-code, meaning making changes is easy and deployment is instantaneous. Coupled with intuitive processes built straight out of the box, HaloCRM is the perfect solution for customer service teams.

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PARTNERSHIP

A genuine partner, invested in your success


HaloCRM operations are entirely in-house, so all your interactions with us will be with a friendly, local Halo expert, looking to build a genuine partnership with your team. We include all-you-can-eat support and a dedicated customer success manager in our subscription costs, so no matter your size you’ll always get top notch support and guidance from a team who understand your challenges and long-term goals.

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GLOBAL

Here, there and everywhere


If you’re looking for a local vendor – look no further. HaloCRM HQ is based in Stowmarket, Suffolk, with two further offices in the US and Australia, so no matter your time zone we’ll be able to give you twenty-four hour support and assistance with your HaloCRM solution. Our cloud hosting options are also global, so if you have specific needs around data location just let us know and we’ll do our upmost to accomodate you.

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Quick to launch, quick to master, quick to scale.

Click below to schedule a demo with our friendly expert team.

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Explore our Customer Stories


Learn more about our existing customer’s migrations to HaloCRM, and the amazing results you could achieve with our customer service software.


Case study

Atlas Copco

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Case study

ACH Group

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case study

Ambitious About Autism

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Want to see HaloCRM in action?

Schedule a walk-through with our friendly, expert team.

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