HaloCRM is proud to announce its partnership with the British number 1 tennis player, Dan Evans, up until the end of 2021. As a British organisation, we are delighted to support an athlete that not only represents our nation but inspires the up and coming generation.
Dan Evans
World number 27 and British number 1, Dan Evans is a tennis player in form, having recently beaten world number 1, Novak Djokovic, at the 2021 Monte Carlo Masters. Other accomplishments include winning the Murray River Open in Melbourne earlier this year, as well as the Davis Cup with Great Britain in 2015.
HaloCRM
HaloCRM offers software for Customer Relationship Management (CRM). Suitable for organisations of all sizes and from any industry, HaloCRM is aligned to your specific needs.
HaloCRM not only empowers your customer-facing teams to deliver rapid and efficient service, but also helps businesses streamline the entire incident lifecycle, from ticket creation to resolution. It enables professionals to update the status of tickets and view details including ticket ID, priority level, issue summary, and date created.
HaloCRM allows organizations to link new enquiries with existing requests and share potential solutions with team members or contacts through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloCRM facilitates integration with various third-party applications such as Microsoft Office 365, Salesforce, Microsoft Teams, Okta, Twitter, Facebook, and more. Other features of HaloCRM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing.
Sister Organisations
Halo also offers software for Service providers in the form of HaloPSA, as well as IT service desk software in the form of HaloITSM.
Have a question about HaloCRM? Feel free to Contact us.
Ready to try HaloCRM? Take advantage of our 30-Day Free Trial.
