CRM for Travel and Hospitality
Reduce overheads and increase your global customer’s happiness in the only all-inclusive CRM tool, supported by true customer service experts.
You’re in good company
Join the others in the travel and hospitality sector below in using Halo software. Use HaloCRM to reduce overheads, whilst delivering a modern and intuitive customer journey for your globe-trotting customers. With the 21st century bringing new challenges around security and an increasingly mobile world, let HaloCRM’s ISO 27001-accredited omnichannel web-app help your business achieve greater efficiency and skyrocket customer satisfaction.
AVAILABILITY
Anywhere, anytime, you’ve got it covered
As we all know, traveling is a twenty-four-hour business – travellers need to be able to reach agents around the clock from a wide variety of channels. This is why HaloCRM allows you to integrate all of your communication channels into the platform with ease, and seamlessly transition customer conversations between timezones or shifts.
KNOWLEDGE
Intelligent self-service where customers need it
Keep knowledge at your customer’s fingertips using HaloCRM’s knowledge base and FAQs functionality. Signpost help for customers on your own white-labelled self-service forum, or leave our MatchBot to do the work and suggest articles to your customers organically.
Try HaloCRM for free for 30 days.
Immediate access. No credit card required.
SCALABILITY
Scale with confidence and no hidden fees
HaloCRM has been designed to let you grow with the system. We understand that requirements are ever-changing, particularly in the travel and hospitality sector, as the world becomes increasingly interconnected and customers demand more and more. This is why HaloCRM offers all modules as standard, so those who wish to take a phased approach to utilising new features and functions, won’t be charged extra at a later date.
COLLABORATION
Collaborate and communicate globally
The best customer service teams know when two heads are better than one. Whether bringing a conversation to your colleagues attention using our mentions feature, discussing a ticket in a collaboration tool like MS Teams or Slack, or even pushing a ticket to another team’s tool like HaloITSM, HaloCRM helps you boost productivity using teamwork.
Features designed with the travel industry in mind.
Loved by agents and guests alike, Halo software is so easy to deploy, learn and grow. But don’t just take our word for it…
ACCESSIBILITY
Anywhere, anytime, any device
HaloCRM can be used on any modern browser, on any device. This makes the system perfect for an increasingly mobile workforce, as well as a customer base on the go. Whether you’re a customer service agent managing enquiries from home, or a customer with the travel bug, using our self-service forum from a hotel halfway across the world, HaloCRM will keep you connected.
See HaloCRM in action.
Schedule a demo with our friendly, expert team.
