HaloCRM BeyondTrust Integration

Integrate BeyondTrust with CRM Software

BeyondTrust enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world. With Remote Support, support professionals can work on multiple systems simultaneously, chat with multiple customers at once, and work with other reps in the same session to fix problems faster.

With the BeyondTrust integration, users will be able to streamline support and improve performance with remote support. Customers will be able to initiate remote support via the self-service portal for quick resolutions.

Agents will be able to launch a secure remote support session from a ticket to immediately start resolving issues. This enables an increase in first call resolution rates, shortens ticket response times and negates the need for on-site visits.

BeyondTrust has simple configuration and can be set up within minutes – and of course, if you’d like any assistance, we’re here to help!

How the BeyondTrust with CRM software integration is beneficial for you

• Automatic updates to the ticket to provide detailed analysis and visibility
• Support technicians can remotely support multi-platforms such as laptops, desktops, POS systems, kiosks and more
• Secure remote support from any browser with no downloads required
• Track performance and log session activity for security, compliance and training
• Choose from on-premise and cloud deployment

To find out about our other integrations available, visit our integration page.