HaloCRM PRTG Integration
Integrate PRTG with ITSM to synchronise assets and manage alerts
Integrate PRTG with ITSM Software
With HaloCRM’s new PRTG Network Monitor integration, stay on top of ITIL Event Management by ingesting alerts from PRTG and creating them as tickets to be actioned in HaloCRM. In addition, synchronise and pull assets from PRTG directly into HaloCRM. Mappings can be configured and enabled to occur on a recurring basis.
Overview of the PRTG with ITSM software integration
- Ingest alerts from PRTG and create them as tickets to be actioned.
- Import asset information from PRTG to HaloCRM.
- Import asset information from PRTG to HaloCRM on a scheduled sync.
- Allow you to control which fields of information from PRTG map onto which HaloCRM asset level fields.
As with all our integrations, we have constructed a simple guide on how to get the PRTG integration set up. However, our support team are on hand to assist you should you need it.
To find out about our other integrations available, visit our integration page.