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What is HaloCRM?
HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling enquiries from members of the public. Launching in January 2023, HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls and more, eliminating the possibility of missed enquiries, and improving customer satisfaction by opening more channels of communication.
The only all-in-one solution, with no hidden fees
HaloCRM is unique in the market in it’s all-in-one approach to subscription costs, with no confusing modular pricing, locked-away features or hidden fees. Simply purchase the number of licences you need and you will gain access to the entirety of the platform, with limitless expert support from our in-house team.
One supplier, one relationship
Already using HaloITSM? Simply add HaloCRM to your existing contract and pay subscription costs pro-rata to your renewal date. No new supplier setup, no complex contracts, just a quick add-on process and lightning fast time-to-value.
A true partner, invested in your goals and growth
HaloCRM is aimed at organisations looking to partner with their chosen software vendor. The service we provide you will extend far beyond simple subscription and implementation, instead looking to invest in your long-term success with the platform. This is why we always include all-you-can-eat, in-house support in our subscription packages.
Part of the Halo Family
100,000+ people, from 50+ countries, trust Halo Service Solutions to help drive service as a priority, centralise teams workflows and offer an industry-leading level of local support to help organisation grow and meet their goals. For 25+ years we’ve been helping the world’s best teams, from the brands you love, improve customer relationships and drive their work forward.
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